The Send Course Reminder feature allows admins to notify learners who have not yet started their assigned course(s) within an ALC or Learning Path. This helps keep learners on track by prompting timely course engagement.
1. Accessing the Feature in ALC
Navigate to the ALC tab in your organization menu.
Select the ALC you want to manage (e.g., Yellow Belt).
Select Actions, then choose Send Course Reminder.
Confirm by selecting Send.
2. Accessing the Feature in Learning Paths
Navigate to the Learning Paths tab in your organization menu.
Select the Learning Path you want to manage.
Select Actions, then choose Send Course Reminder.
Confirm by selecting Send.
A Learning Path groups multiple courses into a structured sequence, while an ALC (À La Carte) assigns a single course directly to learners. When sent from a Learning Path, the reminder is sent to learners who have not completed all courses within that Learning Path.
3. User Experience
Once the Send Course Reminder option is selected, learners who have not progressed through the course or Learning Path will receive a reminder to do so.
4. Troubleshooting & FAQs
Q: Can reminders be sent more than once?
A: Yes. Reminders can be sent again at any time by repeating the same steps.
Q: Will learners see multiple reminders if I send them more than once?
A: Yes. Learners who have not progressed through the ALC / Learning Path will receive a new email each time a reminder is sent.
Q: Can I schedule reminders for a future date?
A: No. Reminders are sent immediately once you confirm the Send Course Reminder.
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