Billing and Organization Admins can add their organization’s logo to Certificates to highlight that your learners’ have completed their GLSS Training & Certification through your organization. This guide walks you through how to set up and manage your organization’s logo on your users’ Certifications.
1. Customizing Your Users’ Certifications to Include Your Organization’s Logo
Navigate to your Organization Dashboard
Select the menu icon on the top right
Select Edit Organization Settings
Drag Organization logo on the Certificate logo box
When uploading your organization logos, you can only use one of the supported formats: JPG, JPEG, PNG, HEIC (Maximum file size is 2MB).
2. From a User Perspective
After each training module, learners will complete a certification exam with unlimited retake attempts available. Once all training modules and corresponding exams have been successfully completed, the course certificate will be automatically generated and made available in the “My Certifications” section of their dashboard.
3. FAQs
Q: Why isn’t my organization’s logo appearing as an uploaded file?
A: Your organization logo must be a maximum of 2MB, and in a supported format (JPG, JPEG, PNG, HEIC ) to appear on your users’ Certificate(s).
Q: Why can’t I (a standard user) add my organization logo to my Certification?
A: Only Organization / Billing Admins can add a personalized logo to Certificates.
Q: What quality should my company logo be to display clearly on the certificate?
A: For best results, we recommend uploading an image of at least 512 × 512 pixels, but the file must be under 2 MB to ensure it uploads successfully.
Q: Can I use animated images or logos?
A: No. Animated images are not supported on Certificates.
Q: Does the logo affect Certificate validity?
A: No. The logo does not affect the validity of the Certificate; it simply displays the organization through which the Certification was completed.
Q: Will previously issued Certificates update with the new logo?
A: Yes, but only after the certificate is regenerated. Once the organization adds or updates its logo, users must regenerate their Certificate to see the updated version.
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