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What is Step 3: "What's causing my Problem?"
What is Step 3: "What's causing my Problem?"

Identify one or more specific, actionable items producing the undesired effect

Mochi avatar
Written by Mochi
Updated over 5 months ago

In Step 3: “What’s causing my Problem?” of the Process Optimization Path®, you’ll identify one or more specific, actionable items producing the undesired effect.

After understanding how our process works, you determine what’s actually causing a problem or inadequate performance.

After you've completed Step 3: “What’s causing my Problem?”, you can begin the next step, Step 4: "What’s my Solution?".


Quick Win & Root Cause Exploration™

For the Quick Win pathway, you gather clues from observations made during the Process Walk, while in the Root Cause Exploration™ pathway, you may have additional clues from your data collection.

In both cases, you dig into those clues to get down to actionable causes, which you’ll address in the next step.


Kure guides you through each step in your process optimization journey by asking simple questions and providing guidance along the way. Powered by our Process Optimization Path® (artificial intelligence), Kure will help you and your teams collaborate to complete process improvement projects together.

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